ZO Skin Health is a premiere Cosmetic Skin Line derived from Zein Obagi's Medical Skin Line, headquartered in Beverly Hills, CA. This new business will bring Dr. Obagi's products to national department stores such as Sax Fifth Avenue and Neiman Marcus.
Client Requirements
| • | Open new satellite office in San Diego within 3 weeks in time to host an important business meeting with senior managers from Beverly Hills headquarters |
| • | Rewire retail space (no cabling installed) to accommodate network infrastructure requirements |
| • | Install multiple workstations (Mac and PC), specialized printing option for graphic designer, network infrastructure including a new server, email and Internet access |
| • | Provide employees with the ability to work remotely |
Project Issues
Ping IT encountered major scheduling difficulties with AT&T. We rearranged the installation schedule several times and worked nights to meet our deadlines.
One of the laptops we purchased from Dell was delayed repeatedly. We provided a loaner laptop to the office so the team could complete their hectic travel schedule and not miss a step.
Outcomes
ZO Skin Health has a state-of-the-art network that has grown with the office. They are now up to 15 workstations (from 5 initially) and we are about to help them move offices again because they need more space!
Ping IT has been contracted to serve as ZO Skin Health's Virtual IT Department. We manage their San Diego office, remote locations and provide remote help to employees traveling across the country.
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