Since 1989, Chula Vista Dermatology and Cosmetic Surgery has provided quality dermatology, cosmetic enhancement, and esthetic treatment services to the South Bay community.
Client Requirements
| • | Solve issues with 'failed' data backups |
| • | Implement software upgrades |
| • | Upgrade Internet hosting services and create new mail boxes |
| • | Maintain workstations and network infrastructure |
Project Issues
Ping IT tested the data back-up procedures and found that they were consistently failing. We reconfigured the hardware and software to enable timely, successful back ups.
We needed to troubleshoot the hosting service 'spaghetti' set-up to research, identify and reconfigure services as needed.
Outcomes
Ping IT reviewed all software compatibility issues, upgraded software as needed and monitors data back up processes.
Hosting services have been properly set up and documented.
Ping IT performs network maintenance and workstation upgrades as required.
Ping IT also serves as the office's virtual IT department and is available 24/7 to assist employees with their IT issues.
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